Quality Assurance

“How do I know the service visits are actually being made?”

Retail Acuity has many built-in features to ensure service visits are actually being made when and where your reps say they are. A common question from potential clients is “How do you know that the service visits are actually being made?” With Retail Acuity, you can assure your clients that you are doing everything possible to prevent and detect fraudulent activity.
  • Instantly detect when a photo is uploaded more than once
  • GPS check in/check out verifies field reps are where they say they are
  • Alerts and reports when potential fraudulent activity is detected
In addition, field rep performance is easily monitored for each service visit and overall so you can easily identify low performers.
  • Survey/photo grading
  • Field rep performance review and ranking
  • Project completion tracking