Field capture
Cloud-based in-store servicing software
DO MORE.
Increase your operational efficiency and gain valuable insight with Retail Acuity’s in-store servicing software. User-friendly workflows, in-depth analytics, and real-time reporting help your office, field reps, and clients stay aligned.
- Real-time project visibility across every store visit
- Built-in quality assurance tools that help prevent fraud
- Billing, payroll, and reporting in one connected system
Job intelligence
Documents, alerts, and required actions stay attached to the assignment.
Project control
Field reps can see what is due next and organize work at a glance.
Built from the ground up for the retail industry
One operating system for the home office, the field, and your clients.
Retail Acuity’s innovative system facilitates communication between your admin team, field reps, and clients without piling on manual reporting work.
Admin
Control visibility with confidence.
Authorized admin users can decide what clients see in real time and what requires approval before it is published.
Field Rep
Keep your workforce informed.
Reps can send alerts, review current and future projects, and organize work by location, date, or priority.
Client
Share progress without extra effort.
Clients get real-time data and can choose how they want to be alerted when important activity happens.
Quality assurance
Answer the question every client asks: “How do I know the visits are actually being made?”
Retail Acuity helps merchandising, demo, and installation teams prevent and detect fraudulent activity with built-in verification, ranking, and project completion tracking.
- Detect when a photo has been used more than once
- Use GPS verification to confirm reps are where they say they are
- Review field rep performance and ranking over time
- Track project completion with fewer blind spots
Complete software that can run an entire business
From scheduling to payroll, the product is designed to automate and streamline retail servicing operations.
Choose the modules your team needs without worrying about separate per-store or per-photo fees.
01
Scheduling & Project Set Up
Assign projects dynamically, tailor surveys, and locate the nearest reps with built-in mapping.
02
Data & Photo Capture
Capture the photos, answers, and alerts each client requires with configurable mobile workflows.
03
Managing People & Projects
Keep jobs on time and within budget while staying close to field execution.
04
Client Reporting
Give clients meaningful, real-time reporting without adding extra admin burden for your team.
05
Analytics
Turn field activity into visibility with summaries, trends, and performance insight across projects.
06
Billing & Payroll Integration
Simplify invoicing, payroll exports, cash flow tracking, and accounts receivable workflows.
Built to be scalable
Software that lives in the cloud and grows with your business.
Forget per-store charges, per-photo fees, and extra enterprise add-ons. Retail Acuity uses a predictable pricing model based on usage, with the full feature set included.
Request a Demo“
I just want to reiterate how thankful I am for this system. After 6 years, I finally feel like I have my finger on the pulse of what is going on with all of my clients. Thank you, thank you, thank you.
Jessica Cadden, Director of Account Management at Revenue Creations
Accessible wherever you are
Mobile enabled for your tech-savvy workforce.
Bring scheduling, survey capture, photo upload, timesheets, reporting, billing, and payroll into one connected workflow.